Refund & Cancellation Policy
Last updated October 2026
Full refund
- If we are unable to transfer the purchased number to you.
- If a number you paid for was already sold (rare inventory conflicts).
- If you cancel before we have shared the UPC / started the transfer.
No refund
- After the UPC has been shared or the number has been transferred to your name.
- If the transfer fails because of incomplete or invalid KYC on the buyer’s side.
Timeline
Approved refunds are processed to the original payment method within 7 working days.
How to request
Contact us with your order ID on WhatsApp, phone (+91 99999 99999) or email (support@vipcellnumbers.com).